FAQS

1. What is Jazz super 4G?

This unique marketing slogan, logo, and branding belong to Jazz and are registered trademarks with the Trade Marks Registry of Pakistan. They are utilized to promote Jazz's data offerings and 4G services. The term 'super' is employed as an adjective to characterize Jazz's data products and services in alignment with their marketing strategy and the nature of these offerings. Jazz adheres to the technical standards outlined in its license while providing 4G services.

2.  How Can I Activate Packages on Zong?

For Activation and Further Details, please call 310 Helpline or visit the nearest Customer Service Center / Franchise.

3. How can i check the balance of my call, sms and internet data for Telenor?

To check remaining SMS dial *111# @ Rs. 0.20 + tax.
To check remaining Minutes dial *222# @ Rs. 0.20 + tax.
To check remaining Internet Data dial *999# @ Rs. 0.20 + tax.
To check all detail of your account balance dial *123# (all) @ Rs. 2.00 + tax.

4. How Can I find out about the available Free Minutes, SMS and Mobile Internet for Zong?

You can send BL to 567 or simply Dial *102# and follow the menu

5. What is there in a new Telenor prepaid starter pack?

A new Telenor prepaid starter pack contains a new prepaid SIM and a user guide explaining how to get started.